Our software engineers implemented functionality to schedule appointments, track patient visits, and manage billing and insurance. Our team also integrated Microsoft Dynamics 365 with external services and systems, such as electronic medical records and laboratory results, to deliver a comprehensive view of a patient’s care throughout the healthcare pipeline. 
Thus, we customized a HIPAA-compliant, feature-rich CRM system for storing and managing medical data, identifying patterns and trends (patient demographics, readmission/mortality rates, resource utilization, etc.), and providing robust reporting and analytics functions to assist physicians in making informed decisions and improving patient care.